AIDS Project Los Angeles Privacy Policy

AIDS Project Los Angeles (APLA) believes in protecting the privacy of personally identifiable information gathered from visitors to our Web site and individuals who donate online, by phone, through the mail or at events. The policy below explains how APLA collects, utilizes and disseminates personal information when you donate or register to receive information from APLA. This policy may be changed or updated from time to time.

A. What Information We Collect and How We Use It 

APLA uses hit counting and traffic analysis to look at trends, administer the Web site, track visitor movement and click-through behavior and gather broad demographic information that is not personally identifiable. This information helps us to better understand our visitors’ site usage patterns and the types of content and information that may help improve your experience on the APLA Web site.

We gather personally identifiable information when you contribute to APLA online, through the mail, by phone or at events, or when you sign up to receive communications from APLA. APLA does not collect personally identifiable information about people without their permission.

We use your personally identifiable information to send you legislative updates and action alerts, information about APLA programs, events and activities, and information about local volunteer opportunities.

B. Donations and Purchases

In order to make a donation or purchase on this Web site, by phone, through the mail or at events, a user must first complete a donation or order form, in which the user provides contact information (such as name and shipping address) and billing information (such as credit card number and expiration date). This information is used for billing purposes, to fill orders and to provide receipts for your donations. If we have trouble processing an order or donation, this contact information can be used to get in touch with the user. This information will be used to send the user materials, a tax receipt (if a donation is made) or purchased items. Unless you indicate otherwise by sending us an e-mail (see the “opt out” options on our Donate Now page and our APLA Store page) or let us know when you give by phone or through the mail, the user will be added to the AIDS Project Los Angeles mailing list.

C. List Sharing 

To obtain the names of potential new supporters, APLA occasionally rents lists of names from like-minded organizations through reputable and trustworthy third parties. Because of the high cost of renting such lists, APLA will also occasionally, exchange its list of supporter names with other organizations for a one-time usage only. APLA does not make its list of supporters available on a rental basis under any circumstances.

D. Mailing List

Individuals who are added to APLA’s mailing list may receive periodic mailings throughout the year. Only APLA donors, volunteers and fundraisers participating in AIDS Walk Los Angeles and National AIDS Marathon Training Program receive our printed newsletter. Occasionally, we may choose to exchange our mailing list with other like-minded organizations through a reputable third party. If supporters wish to have their names excluded from this exchange program, they may indicate their preference by checking the "opt out" button when providing their name and address or at a later date by sending an e-mail request.

E. Tell a Friend

If a user elects to use our "Tell a Friend" referral service to inform others about APLA  events and communications, our site will request from the user the friends' names and e-mail addresses. Our Web site will automatically send those friends a one-time e-mail inviting them to visit the site. APLA will not keep their contact information or send them any other materials than the one-time e-mail. 

Tell a Friend is processed exclusively by GetActive, a leading provider of online constituent relationship management services. For further details about their privacy practices and security precautions, please consult the GetActive privacy policy directly from the link on our donation page. 

F. Links

This Web site contains links to other sites. Please be aware that AIDS Project Los Angeles is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

G. Credit card Donations

Web site donations and donations made by phone, through the mail or at events are processed exclusively by VeriSign®. VeriSign operates intelligent infrastructure services that enable and protect billions of interactions every day across the world’s voice and data networks. For further details about their privacy practices and security precautions, please consult the VeriSign privacy policy directly from the link on our donation page. 

When you make a donation to us through the Donate Now button on our Web site, VeriSign shares your personally identifiable information with APLA so we may acknowledge receipt of your donation for tax purposes. 

When you send a donation in honor or in memory of someone and request that an acknowledgment be sent to another individual/family, we will use the name and address of that individual/family for acknowledgment purposes only.

H. Cookies

We use cookies in our online store to remember your billing address and the items in your shopping cart. This allows you to leave the shopping cart and return without having to re-enter this information. You have the option to delete any of this information at any time. Your credit card information is entered once at the end of your transaction and is not stored by us in any way.

I. Clear Gifs

We use clear gifs in our E-Bulletins sent by e-mail to let us know how many were opened by the recipients. Clear gifs (a.k.a. Web Beacons/Web Bugs) are tiny graphics with a unique identifier. They help us better manage content on our site by informing us what content is effective. The clear gifs we use in our E-Bulletins only appear in e-mail programs that support HTML. If you have concerns about our use of clear gifs please do not subscribe to our E-Bulletin.  Web sites maintained by APLA also make use of clear gifs for the purpose of anonymous traffic analysis.

J. How to Contact Us for Correction/Updating Personal Information

If your contact information changes, or if you would like to be removed from our mailing list, APLA will correct, update or remove that information. To make such a change, please send an e-mail.

K. Security Measures to Protect Your Personal Information

This Web site takes every precaution to protect our users' information. When you submit sensitive information via the Web site, your information is protected both online and off-line. When our donation or order form asks users to enter sensitive information (such as credit card numbers), the information is encrypted and protected. While on a secure page, such as the credit card number entry form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer will display as “locked.”

We also do everything in our power to protect user-information off-line. All of our supporters' information, not just the sensitive information mentioned above, is restricted in our offices. Finally, the servers that we store personally identifiable information on are kept in a secure environment.

If you have any questions about the security at our Web site, please send an e-mail.

L. Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Web site so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we decide to change our privacy policy in a material way (for example, use personally identifiable information in a manner different from that stated at the time it was collected), we will post those changes prominently on our Web site for 30 days prior to taking effect. Users will always have a choice as to whether or not we use their information in this different manner.